You must agree to these Terms of Service (“Agreement”) in order to enter into a transaction with EA+ on this website. Please read this Agreement carefully.
EA+ provides this Website, the materials and services located at emergencyassistanceplus.com and under the name EA+ (collectively “Website” or “Site”) to you as a user conditioned upon and subject to your acceptance of this Agreement. By using and/or accessing this Site or its services, you acknowledge that you have read, understand, and agree to be legally bound by this Agreement.
The following defined terms are used in these Terms of Service:
“Payee” means the merchant or other entity to which you authorize a bill payment to be directed.
“Payee Account” means the billing account with the merchant or other entity to which you authorize a bill payment to be directed. It may be represented by an account number, policy number, access number or code, or other number used by the merchant to identify your account.
“Payment Instruction” means your instruction and authorization to EA+ to make a bill payment to a Payee.
“Payment Account” means the bank account that you authorize EA+ to debit by electronic funds transfer when you make your bill payment using account information from your personal checking or savings account.
“Payment Card” means the credit card or debit card that you instruct EA+ to charge to pay your bill payment.
“Business Day” means Monday through Friday, excluding Federal Reserve holidays.
EA+ Bill Payment Service When you initiate a Payment instruction, you authorize EA+ to charge your payment card or debit your payment account and remit funds to the Payee. If we are unable to obtain funds for a bill payment for any reason associated with your Payment Card or Payment Account (for example, there is not a sufficient balance available on your Payment Card or in your Payment Account to cover the transaction), then we will not be able to complete your bill payment transaction. If there is a problem in processing your Payment Instruction, EA+ may attempt to contact you, using the telephone number you have provided to EA+.
If EA+ makes a bill payment to your Payee Account but is unable to obtain funds for that payment from your Payment Card or Payment Account, you agree that your bill payment to your Payee Account will be reversed.
You agree that from time to time the Payment services contemplated under this Agreement may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs which may be undertaken from time to time; or (iii) causes beyond EA+ control or which are not reasonably foreseeable to EA+.
Our Liability for Failure to Complete Transactions
EA+ will use commercially reasonable efforts to process your bill payments in accordance with your Payment Instructions. However, EA+ shall incur no liability if a bill payment is not made in a timely manner or if it is unable to complete any payments initiated by you through the EA+ Bill Payment Service because of the existence of any one or more of the following circumstances:
LIMITATION OF LIABILITY AND YOUR EXCLUSIVE REMEDY
In the absence of any of the exclusions set forth above, it shall be EA+’s responsibility to correct any transactions not completed in accordance with your Payment Instructions. In the event that EA+ is unable to correct the transaction, we shall refund the amount of funds received from you and this refund shall constitute your sole remedy. In no event shall EA+ liability to you ever exceed the amount of funds that we receive from your Payment Account or Payment Card for a bill payment. THE FOREGOING SHALL CONSTITUTE EA+’s ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY. THE USE OF THIS PAYMENT SERVICE IS AT YOUR SOLE RISK. IN NO EVENT SHALL EA+ BE LIABLE FOR ANY OTHER LOSS, INJURY, OR DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY, INCLUDING LOST PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF) ARISING IN ANY WAY OUT OF YOUR USE OF THE EA+ BILL PAYMENT SERVICE. EXCEPT AS OTHERWISE EXPLICITLY SET FORTH HEREIN, WE SPECIFICALLY DISCLAIM AND YOU UNDERSTAND THAT WE MAKE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESSED OR IMPLIED AND THE SAME ARE HEREBY EXCLUDED FROM THESE TERMS AND CONDITIONS AND ALL TRANSACTIONS CONTEMPLATED HEREBY. SOME STATES PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THUS THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
User Authentication and Security
EA+ Bill Payment Service has been designed in compliance with the Payment Card Industry (PCI) data security standards so that no one can access your Payment Account without proper user authentication. If you use this site, you are responsible for maintaining the confidentiality of your personal information, including your Payment Account number, and for restricting access to your computer, and you agree to accept responsibility for all activities you initiate or that you authorize to be initiated or that are authorized utilizing your payment account or from your computer. You are solely responsible for all bill payments you authorize using EA+ Bill Payment Service. If you permit other persons to use EA+ Bill Payment Service or your bill payment authentication responses or other means to initiate a Payment Instruction on your behalf, you are solely responsible for any transactions they authorize.
If you believe that your authentication information or other personal information have been lost or stolen or that someone may attempt to use EA+ Bill Payment Service without your consent, you must notify EA+ at once by calling 1-800-500-0685 during normal customer service hours.
Errors and Questions
In case of errors or questions about your transactions, you need to contact us as soon as possible.
1. Telephone us at 1-800-500-0685 during normal customer service hours.
2. Write us at: EA+ Office of Administration
PO Box 9159
Phoenix, AZ 85068-9159
Transaction charges, if any, for using the Bill Payment Service may vary depending upon the Payee and permissible charges allowed in a particular state. These charges will be disclosed to you prior to your Payment Instruction. By submitting your Payment Instruction, you agree to pay these transaction charges. There may be a charge for additional transactions and other optional services. You agree to pay such charges and authorize EA+ to charge your designated Payment Card or debit your Payment Account for these amounts and any additional charges that may be incurred by you. You are responsible for any and all fees and charges that you may incur.
These Terms of Service shall be governed by the laws of the state of California without regard to that state’s conflicts of laws provisions and by applicable Federal laws and regulations.
No delay or omission by us in exercising any rights or remedies under these Terms of Service will impair such right or remedy or be construed as a waiver of any such right or remedy. If we exercise any right or remedy, in whole or in part, that exercise will not prevent us from any further or future exercise of such right or remedy or any other right or remedy. No waiver will be valid unless in writing signed by us.
Disclosures & Consent to Electronic Transactions / Electronic Signature
You represent and warrant to EA+ that: (a) you over the age of eighteen (18) and have the power and authority to enter into an perform your obligations under this Agreement; (b) all information provided by you to EA+ is truthful, accurate and complete; (c) you are the authorized signatory of the credit or charge card provided to pay fees contemplated herein; (d) you shall comply with all of the terms and conditions of this Agreement; and (e) you have provided and will continue to provide accurate and complete registration information, including, without limitation, your legal name, address and telephone number.
Additional Terms and Conditions
EA+ provides information and services on this Website, and all layouts, materials, designs, and images on this Website are copyrighted or proprietary to EA+, its affiliated companies and/or third party service providers. As a condition of your use of this Website and the services, you agree that you will not use the contents of this Website in any other website or in a network computer environment. All uses of this Website apart from educational, informational and enrollment purposes are strictly prohibited.
In addition, as a further condition of your use of this Website and the services, you agree that you will not use the Website or services to infringe the intellectual property rights of EA+ in any way; use the Website or services to modify or manipulate the Website or services or any of EA+ hardware or software to invade the privacy of, or obtain private information concerning any enrollee or applicant of the service provider or to erase or damage any information contained on the computer or the information of any user connected to this Website or the services, or to reveal any portion of this Website or the services. Furthermore, you agree that you will not use the Website or services to introduce viruses, worms, Trojan horses or other malicious, destructive or harmful codes or programs, and you agree that you will take every precaution not to introduce these harmful codes into the Website and services.
You agree that the materials and services on this Website are provided “as is” and for informational purposes only. You understand that neither the service provider nor the EA+ makes any representations or warranties that the materials are suitable for your needs, are complete, timely, reliable, or are free from errors, inaccuracies or typographical mistakes. The information contained on this Website was believed to be accurate at the time it was placed on the Website. The service provider and EA+ periodically update the information on the Website, but disclaim any responsibility to do so. Therefore, you understand and agree that the service provider and EA+ take no responsibility for the timeliness, accuracy or applicability of the information at the time it may be accessed and that the service provider and EA+ disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability of fitness for a particular purpose or of non-infringement of other’s rights.
You understand and agree that neither the service provider nor EA+ is engaged in rendering legal, tax, benefits or any other advice through this Website or services. Your needs are highly individual, and the service provider and EA+ do not represent themselves as giving financial advice or advice on your individual needs through this Website and services. You understand and agree that you should consult your own attorney and financial advisor(s) for advice in these areas.
You understand and agree that the information on the service provider products as described in this Website is not complete and does not change or affect the service agreements as actually issued. In the event of any difference between the information on the Website and services, the benefit highlights, the terms of the plan description apply.
You understand that this Website and the Payment services contemplated hereunder may be performed by third-party vendors.
If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent permissible and the other provisions will remain fully effective and enforceable.
We reserve the right to change or supplement this Terms of Service Agreement at any time by posting the changes on this web site. By using this web site, you accept the terms and conditions of this Terms of Service Agreement and you agree to review this Terms of Service Agreement from time to time to stay informed of changes that may occur. This Terms of Service Agreement also applies to personal information that we maintain on former customers.