From assistance enrolling, questions about your membership, or to obtaining emergency assistance, help is only a phone call away.
Emergency Assistance is available 24/7/365 days a year. However, our enrollment and customer service lines are staffed Monday – Friday between 8 AM and 7 PM Eastern Time.
If you need Emergency Assistance: EA+ is not a first responder. Please call 911, or use this list to access immediate medical assistance if you are traveling outside of the U.S. Once you have been admitted to the hospital, use the Emergency Assistance numbers above (or on the back of your membership card) to contact EA+.
We will respond to your email in the order it was received. For immediate assistance, please call us at the appropriate number above.