Emergency Assistance Plus
Hero Image

This is a Cautionary Tale

Holly & Michael W., Iowa


Published on October 7th, 2021

After several years of EA+ membership, we weren’t traveling and let our EA+ lapse. Then, in 2019 we went on a lifetime dream trip to Alaska. It was a small photography group of 6. We traveled in a large van and spent time in Seward, including a day long boat trip on Resurrection Bay. We traveled on to Homer, where we had a flight on a small plane to Lake Clark. The water was the most beautiful color! We spent most of the day photographing brown bears from a pontoon boat. We flew back to Homer, and having such a great time, I thought about flying lessons when I returned home.

Walking back up the dock, I tripped on a raised board. My leg broke immediately, due to osteoporosis medications, and I fell over, landing on my side. Local EMT’s rushed me to the local hospital, where a CT scan revealed that my femur had completely broken and was no longer attached. My shoulder was smashed, my arm and ribs were broken.

I was flown by helicopter to Anchorage where I had immediate surgery to place a rod in my leg. They offered to do the shoulder replacement surgery, but I was worried about another big surgery, and wanted to have it done at home. I stayed in the hospital for 15 days.

Being airlifted by helicopter to Anchorage for care.

I had arranged for a friend to come accompany me home, but she called 3 days before and had suffered a heart attack. I had to find another friend who could drop everything and come to get me home. It was a terrible end to an otherwise fabulous vacation.

I realized while I laid in bed in Anchorage, that if I had EA+, I wouldn’t have to do all my own work to find help getting home. It was a nightmare! I am back with EA+ now, and ready to try that Alaska trip again!”

Related testimonials


#
The Smartest Thing I Ever Did

My husband and I were celebrating our anniversary in Montego Bay, Jamaica. Everything was perfect. Beautiful resort, gorgeous sunset and a delicious dinner. As we left the restaurant, we were on our way to listen to some Caribbean music with a stop at the ladies room first. Then next thing I knew, I slipped and…

Continue Reading
#
We Would Have Been Marooned

I had to tell this story. My husband had an emergency quadruple bypass. After his recovery, we booked tickets and thought it might be the last time he went home to Australia to see his daughter and granddaughter, who was 4 years old, so I took our EA+ with us just in case. We arrived…

Continue Reading
The stories herein are true member experiences. The names of the individuals and certain details have been changed to protect member privacy. EA+ offers a variety of membership plans with different service levels. The services described are based on the specific EA+ membership plan that these members purchased. Please review your Member Guide carefully to understand all services available to you, as well as any rules and regulations.