Michael D., Florida
Published on September 5th, 2024
Two weeks prior to our visit to Jamaica to celebrate New Year’s Eve I received a pamphlet in the mail. I read through the pamphlet and decided they could not provide the services promised for the amount charged. At first, I threw the pamphlet away. Later in the afternoon I had second thoughts and retrieved the pamphlet. I filled it out and sent a check. I was so glad I did.
On New Year’s Eve I began bleeding internally. I waited to tell my wife on New Year’s Day what was happening. Staying at a Sandals’ I reported to the nurses on duty. She called in a doctor. It was determined I needed to be hospitalized. I called EA+ that afternoon. Sandals employees put me on a bus and took me to the hospital in Montego Bay. That hospital was unable to help me – I needed to be in a hospital in the U.S.
A medivac plane was dispatched to Montego Bay to fly me to Ft Lauderdale. EA+ took care of everything for us, all the details. They arranged for an ambulance to take me and my wife to the hospital. They even oversaw my care. We had to leave our luggage behind, so they instructed my wife to go to the local Walmart and buy what we needed. They told my wife to save the receipts and submit them. I was operated on the next day.
The bill came to approximately $25,500.00, which EA+ paid. I never saw a bill. I have been a loyal member since then. I will not travel anywhere without Emergency Assistance Plus. Thank you.
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